FAQs – TRY ICELAND Tours

What is the difference between Private Tours and Tours by Small Group ?

ToM — Fri, 06 Mar 2020 14:58:11 +0000

We offer two different kind of experience

– Private Tours: The Super Jeep is just for you and your group (from 1 to 6 persons). Prices are per booking, not per person.

– Small Group Tours: The tour is from 2 to a maximum of 6 passengers. Prices are per person.

Quality, stops, other conditions of the tours are similar. Private tour is good if you want to travel alone and do not want to share the Super Jeep

Where is located your office in Reykjavik and when is it open ?

ToM — Sun, 14 Jun 2015 00:59:36 +0000

Our main office is located in Reykjavik, around 15 min by car from the city center (click here for details). We spend most of our time on the road so if you want to visit us it is better to call us before

Click here to have all the contact details (address, maps, phone number and other)

How far in advance can I book a tour online ?

ToM — Sun, 14 Jun 2015 00:58:04 +0000

If a tour is displayed online you can book it and be guaranteed to have a seat.

How do I book and what information do you need from me ?

ToM — Sun, 14 Jun 2015 00:57:26 +0000

There are a few different ways for you to book our tours:

The first and easier solution is to book right here on our website. There is a booking window on each tour page. You just have to select your day, number of travellers, time of departure, pick up option and fill the form with your contact details and information about the place of your pick-up. You select the payment method and validate your booking.

If for any reason, the trip you would like to book is not bookable online, then you can call us directly at our office at this number : (+354) 616 1901

Another way is to send us an e-mail with an inquiry to info@tryiceland.com

We need to have your name, how many people will join the tour, where you are staying for the pick-up and some way of contacting you either an e-mail or a phone number.

How can I pay ?

ToM — Sun, 14 Jun 2015 00:56:25 +0000

There are different ways in which you can pay for the trips that you book with us :

You can pay through our booking website. This is by far the easiest, safest and fastest way to reserve and pay for your adventure. The payment can be made by credit card on Borgun, the Icelandic financial institution. Using Borgun is completely free.

You can pay by Wire Transfer in maximum 7 days after your booking. You will have our bank details when you validate your order with this payment method. Your tour will be confirmed when we will receive the transfer.

You can pay when you start your trip, by cash (in ISK, EUROS, USD, GBP)

After your payment you will receive by email the confirmation of your tour.

What currency do you accept ?

ToM — Sun, 14 Jun 2015 00:55:36 +0000

We accept ISK (kr), EURO (€), USD ($), GBP (£).

Our website presents prices in our local currency, the Icelandic Krona (ISK). If you would like to calculate the price of our tours in some other currency, you can use a widget accessible under the price of each tour page or you can do this on thewebsite of the Icelandic Federal Bank.

What is included in your tours ?

ToM — Sun, 14 Jun 2015 00:54:08 +0000

Our tours include complimentary pick up and drop off, round trip transportation, professional guidance, and all admissions to sites, museums or exhibitions visited, unless otherwise stated in tour description. We also offer a Wifi connection on board for our travelers.

What are your pick-up locations ?

ToM — Sun, 14 Jun 2015 00:53:01 +0000

All hotels, guesthouses and places in the greater Reykjavik area including Kópavogur, Hafnarfjörður, Garðabær and Mosfellsbær.

If you book online and you wish to be picked up for a tour make sure you fill in the necessary information during your online checkout.

If you don’t want to have a pick-up, the departure of our tours will be at our main office located at Þorúfell 12 – Íbúð 101, 111 Reykjavík

How does pick-up and drop off work ?

ToM — Sun, 14 Jun 2015 00:52:50 +0000

We ask our travelers to be ready for pick-up in front of hotel or house 30 minutes before scheduled departure of their tour.

The time for the pick-up is indicated in the email of confirmation of the tour. If you have any doubt you can call us.

Drop off after tours is at the hotels, guesthouses, or places where passengers were collected from.

What does the driver (Adam) do ?

ToM — Sun, 14 Jun 2015 00:51:30 +0000

Adam will guide the tour in English.

He is a professional driver who knows abilities but also the limits of the impressive “Super Jeep”. He shows you how to have fun on the wild paths without harming the fragile Icelandic nature.

He is also a very professional guide with a high level of knowledge about Iceland.
He will tell you about the area you are visiting and lead the way throughout the tour. He will also be able to answer your questions, if you have any.

Our aim is to offer quality tours that feature the different aspects of Iceland’s nature, history, culture and modern living.